I don't have kids so I can't say if these techniques are effective. If nothing else, this book increased my vocabulary to speak compassionately, which I value greatly.
When walking through a store, I cringe when I hear parents berating their children and calling them names. I wonder how awful that child must feel when not even their parent is on their side. Who does that leave as their advocate?
I liked that the book covered broad topics, but gave specific enough examples to get the message across without being preachy or exacting. I recommend this book to EVERYONE, because it's not just about correcting children's behavior; it's about talking humanely to anyone.